The Mercer Household

2185 Mathers Avenue, West Vancouver · built 1994 · 3,650 sq ft · Signature membership · founding member · renews 1 Mar 2027Request workHome report
Waiting on you2
Water heater serviceWaiting for you · An estimate of $412.16 from Lions Gate Plumbing & Heating is ready to approveApprove and pick a timeNIM-1038Kitchen lights flickeringWaiting for you · Work is finished — review and settle upReview and payNIM-1033
35
things we know about your home
92%
of the record captured
2
need attention
3
jobs in flight

Rowan Ashby captured it across 9 of 10 areas — you did not have to enter any of it.

Coming up1
Autumn checkWith Rowan AshbyAdvisor visitFri, 16 Oct 2026, 10:00in 3 weeks
Seasonal care3See the plan
Furnace annual serviceThe Carrier is due its yearly combustion test before the heating season.Autumndue 8 Oct 2026 · in 2 weeksincluded in your membershipGutter clean and roof checkCedar shake sheds; the leaf guards still need clearing before the November rain.Autumndue 20 Oct 2026 · in 4 weeksincluded in your membershipIrrigation winterisationSix zones to blow out before the first frost.Autumndue 28 Oct 2026 · in 5 weeksincluded in your membership
Your home record35Open the record
Areas9
LocationThe land it sits on: parcel, lot, drainage and access.3 itemsExteriorRoof, gutters, cladding, windows, decks and doors.1 to look at5 itemsAppliancesKitchen and laundry equipment with make, model and serial.1 to look at7 itemsElectricalPanel, circuits, chargers and exterior lighting.4 itemsHeating and coolingFurnace, heat pump, thermostats and ventilation.4 itemsPlumbingWater heater, shutoffs, pumps and fixtures.4 itemsWaterSupply, filtration, softening and irrigation.3 itemsSafety and insuranceDetectors, alarms, extinguishers and the policy on file.3 itemsHouseholdThe people, pets and valuables a trade should know about.2 itemsServices rosterWho already looks after the home and when they come.not captured yet
Rowan Ashby flagged 2 things2See all

Found during a visit. None of it is an emergency.

Gutters and downpipesDownpipe is discharging against the foundation; assess before the wet season.needs attentionWhole houseDishwasherWater staining on the toe kick; gasket or inlet valve.needs attentionKitchen
Work on your home4All jobs
Dishwasher leaking at the doorNorthshore Appliance Service · Water staining on the toe kick below the Bosch dishwasher; gasket or inlet valve.NIM-1041Awaiting estimateraised 7 days agosoonWater heater serviceLions Gate Plumbing & Heating · The Rheem bulletin says the anode should be looked at now.NIM-1038Waiting for youraised 12 days agoKitchen lights flickeringAmpere Electric · It has been getting worse over the last two weeks.NIM-1033Complete, unpaidraised 3 weeks agoFri 11 Sep, 1pm to 3pmsoon$408.80Exterior window cleanShorewood Exteriors · Every exterior pane, frame and sill, including skylights where reachable.NIM-1027Paidraised 5 months agoTue 12 May, 9am to 11am$504
$564.48 billed to your membership this year. Amounts are simulated for this demonstration — no card is charged.
Your advisor
RARowan AshbyFormer site super turned home advisor; Rowan knows every trade on the North Shore by first name.West Vancouver
Call +1 604 555 0187Email rowan@nimmo.ca
On the account3Account
SMSarah Mercersarah@mercer.family · +1 604 555 0101primary member
JMJames Mercerjames@mercer.familypartner
EMElla Mercerella@mercer.familyfamilylimited access
Everything that happened10
offeredRowan AshbyNIM-10417 days ago
Dishwasher leaking at the door
↳ Northshore Appliance Service
flaggedRowan AshbyNIM-10417 days ago
Dishwasher leaking at the door
↳ Dishwasher
estimateLions Gate Plumbing & HeatingNIM-103810 days ago
Water heater service
↳ $412.16
completedAmpere ElectricNIM-103311 days ago
Kitchen lights flickering
↳ 2 photographs
recordNimmoNIM-103311 days ago
Kitchen lights flickering
↳ Kitchen lighting circuit
on siteAmpere ElectricNIM-103311 days ago
Kitchen lights flickering
offeredRowan AshbyNIM-103811 days ago
Water heater service
↳ Lions Gate Plumbing & Heating
requestedSarah MercerNIM-103812 days ago
Water heater service
signed offRowan AshbyNIM-10333 weeks ago
Kitchen lights flickering
bookedNimmoNIM-10333 weeks ago
Kitchen lights flickering
↳ Thu 11 Sep, 1pm to 3pm
Rowan AshbyYour advisorCallEmail